Help
TikTok Shop creator help
Straight answers to the questions affiliate creators ask most, with steps that work whether or not you use Ollexio.
- Why am I getting views but no sales on TikTok Shop?The usual reasons a video gets watched but doesn't sell, and what to change on your next post.
- When does TikTok Shop pay affiliates?How commission moves from pending to settled to withdrawn, and how to tell when a payout is really late.
- What to do when a TikTok Shop seller cuts your commissionHow to spot a commission cut or a sold-out product fast, and when to move your link to another shop.
- Why was my TikTok Shop commission frozen?What a frozen commission means, the usual reasons, how to appeal, and how to keep it from happening again.
- Why do Shop Ads orders pay lower commission?Why orders from a shop's ads on your video pay a different rate, and the setting that controls it.
- My TikTok Shop video went viral, then sales died. Now what?Why sales stop after a video takes off, what to check first, and how to turn one hit into the next.
- How to come up with TikTok Shop hooks when you're out of ideasWays to find your next hook, from your own posts that sold to formats you can borrow.
- How to see which TikTok video made each saleWhere TikTok shows which post an order came from, and how to keep track across every post you make.